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International Board Member | 2570 | No Team Selected |
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Setanta are cutting their NRL games down to 1 a week instead of the 2 or3 they can show. They advertise a minimum of 2 games a week for subscribers.
They are doing this for the next 2 months. Apparently they explained to a Wigan fan that they were covering extra Magners Rugby Union games.
I have sent a strongly worded email threatening to cancel my subscription if the NRL games are not reinstated. I would like as many as possible to email them and complain, if enough do it could possibly sway things.
www.setanta.com/uk/Contact-Us/
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Setanta are cutting their NRL games down to 1 a week instead of the 2 or3 they can show. They advertise a minimum of 2 games a week for subscribers.
They are doing this for the next 2 months. Apparently they explained to a Wigan fan that they were covering extra Magners Rugby Union games.
I have sent a strongly worded email threatening to cancel my subscription if the NRL games are not reinstated. I would like as many as possible to email them and complain, if enough do it could possibly sway things.
www.setanta.com/uk/Contact-Us/
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Player Coach | 2204 | No Team Selected |
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| If this is the case where they are only going to show just one live game a week for the next 2 months then i will be cancelling my subscription, like you say above they advertised 2 games a week for subscribers and its not what we will be getting.
The schedule for next week has just the 1 game as well, either they give us what they advertised or i can see them losing quite a few customers because if what you say is true then they will be treating RL as a minority sport along with its fans being treated as minority customers as they make room for more yawnion games.
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| I wouldn't have thought they'd be able to advertise something they won't be offering. I'm not clued up about the media, law or anything like that, but isn't it false advertisement?
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| Quote Rob Wire="Rob Wire"If this is the case where they are only going to show just one live game a week for the next 2 months then i will be cancelling my subscription, like you say above they advertised 2 games a week for subscribers and its not what we will be getting.
The schedule for next week has just the 1 game as well, either they give us what they advertised or i can see them losing quite a few customers because if what you say is true then they will be treating RL as a minority sport along with its fans being treated as minority customers as they make room for more yawnion games.'"
Considering their financial situation it's the last thing they need, losing a sizeable percentage of subscribers.
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| Quote Wire On The Telly="Wire On The Telly"Considering their financial situation it's the last thing they need, losing a sizeable percentage of subscribers.'"
Is it still possible to view highlights on the NRL site?
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Player Coach | 10645 | No Team Selected |
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| Quote Robbie Rotten="Robbie Rotten"Is it still possible to view highlights on the NRL site?'" Highlights, full games etc.
Just leave them to load for a while.
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| They are actually showing two games this week
Broncos v Storm today (Thursday) at 13:00 obviously not live
Eels v Raiders on Saturday at 08:30
But next week there is only one scheduled as mentioned in a previous post.
Quote from their site
=blueTHE BEST OF THE NRL
Setanta also has the pick of the Action from the NRL in Australia so you can ensure you don't miss out as we broadcast a minimum of 2 LIVE matches per round of the regular season, plus the Semi-Finals, Finals & Grand Final as well as the State of Origin Matches.
May be this requires complaints to be sent to the Advertising Standards Authority
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| To compouond this, the followong Friday there is nothing on at all! Teleshopping is on it's slot!
It can't be money surely, as they have paid for the rights it is a live feed from Australia.
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| Quote getdownmonkeyman="getdownmonkeyman"To compouond this, the followong Friday there is nothing on at all! Teleshopping is on it's slot!
It can't be money surely, as they have paid for the rights it is a live feed from Australia.'"
There is at least one positive - I've been weighing up that Midnight Soul Collection CD Box Set for ages. This gives me another chance to check it out.
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Club Owner | 1688 | No Team Selected |
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| Quote Robbie Rotten="Robbie Rotten"Is it still possible to view highlights on the NRL site?'"
Have you got a link please?
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| Good luck cancelling!
I've had three months of pure hell trying to get rid of my Setanta channels. I only really used to watch it for the football so when there were no decent games on I decided I save myself some money and try to cancel it.
I called and asked to be put through to disconnections and they told me I needed to send a letter (Not an e-mail) via post to their disconnections team stating that from the date of the letter I wanted to give my 30 days notice to cancel.
I did this, 30 days passed and then my next payment was taken out of my bank by direct debit as I still had the channels.
I called again... "Terribly sorry sir, we didn't receive your letter stating you wanted to cancel, could you please send it again" I told them I would send them an e-mail and wanted a reply stating that they had received my request.
I sent the e-mail and got a reply accepting my disconnection request. To be on the safe side I cancelled my direct debit online. Another 30 days passed and I still had the channels and then a letter from the bank drops through the door. "Setanta Sports have contacted us as you have failed to meet the direct debit requirement on your account, we have paid this on your behalf and you must now pay us £30 for failing to meet your Direct Debit".
Last Friday I claimed my £30 bank charge back as I had evidence to prove that I had cancelled my subscription via the correct procedure!
I am still waiting to hear back from Setanta regarding the last 2 months subscription charges but I don't hold out much hope.
Other friends and colleagues have had similar problems cancelling whilst some have had no problem at all and it has just taken a phone call.
I wouldn't touch Setanta Sports again with a 10ft barge pole!
Rant Over!
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| Setanta are an absoulte joke ... They will go bust within 2 years ...
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